Our design & development process

Our first step is to schedule a project discovery call. During this call, we'll discuss the main specifics and details about your project. These will be things like learning who your target customer is, what functions you need, point of contact, content plan, hosting etc… This will help us get a clear understanding of your needs and goals.

If you already have a website and are looking to refresh your site, we will also work through any existing website analytics you may have, assess the existing accessibility of your current site, and work through any design style guides you have so that we can start to build an accurate scope of work.

Once, we've completed the discovery work, you will be given a report, breaking down some of our findings, which is yours to keep, regardless of whether you decide to continue with us beyond the proposal stage.

Based on the discovery work, we'll provide you with a detailed proposal that outlines all the deliverables and scope of work, along with a total price, payment structure and a more accurate estimated timeline for each stage of the process.

Once you've approved the proposal, we'll discuss the roles and responsibilities we'll both have to get the project moving forward. We'll also need to start gathering all of the assets from you that we will need as we move into the design phase of the project. These could be things such as written content, information architecture, images, fonts and logos.

We work methodically and iteratively through the design phase, giving you regular updates and opportunities to review our work as we go. Generally, this stage involves the initial wireframes outlining how the site will be structured as well as the development of the overall visual design of the site.

In the Development phase, we get down to the nitty-gritty of coding and building your new website. This is the part where the designs become something you can actually use. The focus here is on creating a seamless, efficient site that functions flawlessly, reflecting the initial vision and designs.

Once major development work has been completed and approved, we'll put your project through our testing and quality assurance procedures. This is where we will fix bugs that occur and work on optimising the site's performance.

Once we've finished the Testing & Quality Assurance stage, your website is ready to go live on your domain. After it's published, we'll put it through a second set of tests for quality assurance to ensure that the site works as well on its final hosting server as it did during the development process.

We begin preparing your website's documentation during this stage. This document outlines the most important details of your new website, including how it works, how to use it, and how to manage it day-to-day. It also covers technical details like hosting provider, domain registrar, DNS records, how to edit content, and plugin information.

When the site is live and documentation has been completed, it's time to hand the site over to you. We will supply you with your website's Documentation, as well as share all of the required login credentials.

On all website projects, we will usually have one last call where we will run you through the basics of your brand new site. If you need further training, we can also offer more in depth sessions where we can go into more detail on how to use your new site.

We believe that having a successful website means having a website that's well-maintained. That's why we offer website management services to take care of all the maintenance for you. Alternatively, if you prefer to handle website care yourself, we can provide you with detailed instructions to ensure your website stays in top shape.